PRIVACY POLICY

This privacy policy sets out how CMI Global FZ-LLC uses and protects your personal data. This privacy policy is provided in a layered format so you can click through to the specific areas set out below.

1. IMPORTANT INFORMATION AND WHO WE ARE

This privacy policy gives you information about how CMI Global FZ-LLC collects and uses your personal data through your use of this website, including any data you may provide when you purchase a service from us.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller
CMI Global FZ-LLC, registered in Ras Al Khaimah, United Arab Emirates, is the controller and responsible for your personal data (referred to as "CMI Global," "we," "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at:
📧 victor@tubeclients.com

2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data, including but not limited to:

• Identity Data (name, date of birth, gender, etc.)
• Contact Data (billing address, delivery address, email, phone numbers)
• Financial Data (bank account, payment card details)
• Transaction Data (payments and services purchased)
• Technical Data (IP address, browser type, operating system, device ID, etc.)
• Profile Data (login, purchases, preferences, survey responses)
• Usage Data (website interaction)
• Marketing and Communications Data (preferences for marketing and communication).

We may also use aggregated statistical data for analysis, which does not identify individuals.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We collect data through:

• Direct interactions – completing forms, subscribing, purchasing, requesting support.
• Automated technologies – cookies, server logs, analytics tracking.
• Third parties – analytics providers (Google, Meta), advertising networks, scheduling software (e.g., Calendly), payment processors (Stripe, Payfunnels), CRM tools (ActiveCampaign, Skool, Zapier, etc.).

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Common uses include:

• To perform a contract with you.
• To comply with legal obligations.
• Where it is necessary for our legitimate business interests.
• Where you have given consent (e.g., marketing).

Examples:

• Registering you as a new client.
• Processing payments.
• Managing client relationships.
• Administering and protecting our business and website.
• Delivering relevant content and ads.
• Improving services through analytics.
• Sending tailored marketing communications.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with:

• Service providers (Stripe, Payfunnels, ActiveCampaign, Calendly, Slack, Skool, Zapier, Meta, Google, Hyros).
• Professional advisers (lawyers, auditors, accountants).
• Government authorities where legally required.
• Potential buyers or business partners in case of a merger or acquisition.

We require all third parties to respect the security of your personal data and process it only in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

Your personal data may be transferred outside the UAE if third-party service providers are located abroad. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

7. DATA SECURITY

We implement appropriate security measures to prevent unauthorized access, misuse, disclosure, or alteration of personal data. Access is restricted to employees, agents, and contractors on a need-to-know basis.

8. DATA RETENTION

We will only retain your personal data as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting requirements.

By UAE law, financial transaction records may be retained for up to six (6) years.

9. YOUR LEGAL RIGHTS

You may have rights under applicable data protection laws, including the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your personal data (where legally permissible).
• Object to processing where legitimate interests are relied upon.
• Withdraw consent at any time (where processing is based on consent).
• Request transfer of your personal data to another provider.

To exercise these rights, email us at victor@tubeclients.com.

10. CONTACT DETAILS

If you have any questions about this policy or your personal data, please contact:

📧 victor@tubeclients.com
📍 CMI Global FZ-LLC, Ras Al Khaimah, United Arab Emirates

11. COMPLAINTS

You have the right to lodge a complaint with your local data protection authority. If you are based in the UAE, you may raise concerns with the UAE Data Office or Ras Al Khaimah’s relevant free zone authority.

We would, however, appreciate the opportunity to resolve concerns with you directly before you escalate.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated “Last Revised” date.

13. THIRD PARTY LINKS

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy practices.